aZENCO OUTDOOR WARRANTY

Protect your Azenco Outdoor investment

Your Peace of Mind, Guaranteed

At Azenco Outdoor, we build outdoor solutions that are designed to last. We’re committed to providing you with high-quality pergolas that stand the test of time. Our warranty ensures that you can enjoy your outdoor space with confidence, knowing that your investment is protected.

Why register your outdoor products?

By taking a moment to register your warranty, you gain peace of mind, knowing that your outdoor product is backed by reliable protection and support services.

Activate your Coverage.

Add protection for your pergola investment for years to come.

Exclusive Updates.

Stay informed about product improvements, maintenance tips.

Easy Claim Process.

Make the warranty claim process prompt and simple.

Download the Full Warranty Details

For complete information on what’s covered under our warranty, simply download our detailed warranty document.

QUESTIONS ABOUT YOUR AZENCO OUTDOOR WARRANTY?

How do I register my Azenco Outdoor warranty?

An e-mail will be sent to you once our certified dealer has completed the installation. If you do not receive anything, please contact us at: warranty@azenco-outdoor.com

How do I know if my warranty registration was successful?

Registration is simple! After completing the registration form, you will receive a confirmation email without 48 working hours, stating that your warranty has been successfully registered.

If you do not receive this email, please reach out to warranty@azenco-outdoor.com for assistance.

What is included in the Azenco Outdoor warranty?

For full details on our comprehensive coverage, the warranty is available for download on this page.

Please refer to your local dealer for your warranty documentation and complete coverage information.

After validating your warranty registration, Azenco Outdoor will send you your warranty and maintenance documents, ensuring you have everything you need to keep your outdoor space in top condition.

How do I make a warranty claim?

If you believe your Azenco Outdoor product is experiencing an issue covered under warranty, please follow these steps:

Contact your local dealer to report the problem with your pergola.
Your dealer will diagnose the issue and submit the claim to Azenco Outdoor, if parts are necessary.
Azenco Outdoor will provide the necessary components covered under your warranty, and will cover shipping costs.
Your dealer will then proceed with the replacement or repair process, with you responsible for labor and shipping costs, as outlined in your warranty terms.

What if my warranty has expired?

If your warranty has expired, you may still contact your local dealer for assistance with any issues or repairs needed.

They can provide guidance on repair options and associated costs outside of warranty coverage.